Refund Policy

Our Guarantee

If you are not satisfied with your report, you may request a full refund. Contact support@northscope.io with your analysis ID or payment receipt. Refunds are processed in a timely manner, typically within 5-10 business days depending on your payment provider.

Limit

One refund per customer. Subsequent purchases are final.

Delivery Failures

If our system fails and you never receive your report, you are always entitled to a full refund regardless of prior refund history. Contact us and we will resolve the issue immediately.

Contact

Refund requests: support@northscope.io